Shipping Policy

Last Updated: Feb 2023

At SAZ Enterprises, we strive to deliver your orders quickly and efficiently, both within Pakistan and internationally. This Shipping Policy explains how we process, ship, and deliver products purchased from our website sazenterprisess.com.

Order Processing

  • Orders are processed within 2–4 business days after payment confirmation.

  • During peak seasons or special promotions, processing may take slightly longer.

  • You will receive an order confirmation email/WhatsApp message once your order is placed, followed by a tracking number once the package has been shipped.

Shipping Methods and Delivery Time

  • Domestic Shipping (within Pakistan): Orders are usually delivered within 3–7 business days after dispatch.

  • International Shipping: Delivery times vary depending on the destination, courier service, and customs clearance. On average, international orders may take 10–21 business days to arrive.

  • Delivery estimates are provided at checkout but are not guaranteed due to factors beyond our control, such as courier delays, customs checks, or natural events.

Shipping Charges

  • Shipping costs are calculated at checkout based on the destination, weight, and size of your order.

  • For some promotions, we may offer free shipping on orders above a certain amount. (For example: “Free delivery for orders over $1000”).

  • Any customs duties, taxes, or import fees applicable in your country are the responsibility of the buyer.

Tracking Your Order

  • Once your order has been dispatched, you will receive a tracking number via email or WhatsApp.

  • You can track your shipment using the courier’s online tracking system.

Address Accuracy

  • Please ensure that all shipping details, including recipient name, address, and contact number, are correct when placing an order.

  • SAZ Enterprises is not responsible for delays, lost shipments, or extra costs caused by incorrect or incomplete address information provided by the customer.

Delays and Issues

  • While we make every effort to deliver on time, unforeseen circumstances such as courier delays, customs clearance, or weather conditions may cause delays.

  • If your package does not arrive within the expected timeframe, please contact us, and we will assist in tracking the shipment.

Damaged or Lost Shipments

  • If your order arrives damaged, please contact us within 48 hours of receiving the package and provide photos of the damaged items.

  • If a shipment is lost during transit, we will work with the courier service to investigate and resolve the issue.

Contact Us

If you have any questions about our Shipping Policy or need help tracking your order, please reach out to us:

📧 Email: sazenterprisess001@gmail.com
📞 Phone: +393884735230

 

 

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